What we do
services
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Services
01
Helping Clients Respond to Crisis Events & Manage Issues
Crisis communications utilizes strategies that are often counter-intuitive to the practice of traditional public relations.
So while many PR/marketing people are great at brand recognition and market share, crisis communications is often counterintuitive to the traditional practice of public relations, requiring a quick response in order to ensure your stakeholders hear and understand your side of the story quickly, before someone else tells their side and sets a tone and narrative that are likely not to be in your best interests.
We have handled crisis management and communications for organizations of all types, including product recalls; health, safety and environmental concerns; criminal and sexual misconduct; financial and corporate controversies; internet attacks and
02
Crisis/Media Training - Helping Clients Hone Their Ability to Work with the Media and Talk to Stakeholders
It’s a fact: It’s not just what you say, but how you say it. We will prepare your staff and media spokesperson before the media show up and teach you how to communicate with power, mastering even the toughest interview, speech or presentation.
03
Helping Clients Strategically Use Social Media During Crisis Events
Activity on Facebook, Twitter, Instagram and other social media platforms is often one of the complications clients must address when developing a crisis response strategy.
04
Providing 24/7 Crisis Response and Helping Clients Enhance Their Crisis Preparedness
We’re available ‘round the clock to assist clients that suddenly find themselves in a crisis situation. But to truly be prepared is to have a Crisis Communications Plan in-place and ready to go at a moment’s notice.
05
Providing Communications Support for Our Clients’ Legal Strategy
We will work with you and your legal team to prepare a case for the Court of Public Opinion so you’re not declared “guilty” before you can even be heard in the Court of Law.
06
Helping Clients Develop & Execute an Issues Management Strategy
While most crises are unexpected and sudden, some are the culmination of long-simmering threats or issues that are more effectively addressed while they are still evolving.
07
Helping Clients Communicate Effectively During Times of Strategic Change
Because of our firm’s reputation for developing on-target, strategic communications, we are often retained to assist with non-crisis situations facing our clients. These are most often the types of events that can mean significant change for an organization, with an impact on a wide array of stakeholders.
Courtney Baker
Communications Manager
Lawrence School
I would, without reservation, recommend Hennes Communications to any organization facing communications difficulties. Through practical instruction and personal coaching, Hennes Communications not only helps businesses successfully manage an immediate crisis, but also teaches valuable skills and strategies that can be used time and again in the future.