Do You Have a Few Minutes to Spare?

The Best Super Bowl Commercials of All Time   The Drum Go ahead, argue amongst yourselves. All of the 2022 Super Bowl Commercials   Parade Local News Reporter’s Resurfaced Deadpan Analysis of February Goes Viral In a video that only Lou Grant would love (though he’d never let you know it), this St. Louis reporter has no […]

Don’t Let Ransomware Attackers Hold Your Communications Hostage, Too

By Thom Fladung/Hennes Communications In 1989, the first episode of “The Simpsons” aired. The Berlin Wall came down. And during the World Health Organization’s AIDS conference, one of the first documented ransomware attacks occurred – distributed via floppy disk. A mailing list of 20,000 doctors and AIDS researchers received a floppy disk that was supposed […]

The Power of Talk: Who Gets Heard and Why

From the archives, and still powerful, Deborah Tannen, writing in The Harvard Business Review… The head of a large division of a multinational corporation was running a meeting devoted to performance assessment. Each senior manager stood up, reviewed the individuals in his group, and evaluated them for promotion. Although there were women in every group, […]

Lawyers & Outrage Management – Why Do Attorneys Usually Dislike Outrage Management? 

Regular readers of this newsletter know that one of our favorite writers and consultants is Dr. Peter M. Sandman. Creator of the “Risk = Hazard + Outrage” formula for risk communication, Peter Sandman is one of the preeminent risk communication speakers and consultants in the United States today, and has also worked extensively in Europe, […]