Volodymyr Zelenskyy is Unfiltered, Unadorned, and Unafraid. He’s Writing the Future of Crisis Leadership.
From Marguerite Ward, writing for Insider Magazine… Three weeks ago, when President Joe Biden offered Ukrainian President Volodymyr Zelenskyy an escape from his country as Russian forces invaded, Zelenskyy replied, “I need ammunition, not a ride.” The answer is emblematic of Zelenskyy’s unflinching allegiance to the people of Ukraine, which has taken center stage as the world […]
Five Tips for Presenting When You’re Wearing a Mask
By Michael Hickey, writing for Associations Now… At meetings in large spaces or with a designated stage, event speakers might have the luxury of taking off their face coverings when they’re presenting. But depending on the space, the speaker, and the public health situation, presenters might need to pull off an engaging talk with only […]
Fighting Putin’s Propaganda: Narrative Response Toolkit
From our colleagues at Lynn PR in the United Kingdom, written by Stefan Rollnik… President Putin is waging two wars which are mutually reinforcing. One with bombs and one with information. In seeking to pollute the information space with bad information, contradictory information and downright lies, Putin is blurring the lines of reality and making […]
Why Should a Government Agency Reach Out To a Crisis Communications Firm?
By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information. That’s also when damaging misinformation and […]
Why Should a Local School District or Independent/Parochial School Reach Out To a Crisis Communications Firm?
By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A: Quick – What’s the single highest priority for a superintendent, head or board president? It’s not education. It’s safety. And just one part of that safety net is making […]
Six Tips for Being More Persuasive
Written for attorneys by Gray Robinson, but applicable to all… A large part of practicing law is persuading someone to believe, act or agree with your client’s position, whether in a courtroom or boardroom or at a negotiation or dinner table. We seek to persuade juries, judges, colleagues, friends, family or the media that we […]
Projecting Leadership Presence in a Teleconference
From Carol Kinsey Goman, writing in CommPro… In a famous 2002 experiment, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had been previously brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. […]
Consider the ‘Message Effect’ of Inviting a Consultant to Help Your Witness
From Ken Broda-Bahm, Ph.D., writing for The Persuasive Litigator… Arriving for the preparation meeting, the witness notices that there’s someone new in the room: a communications consultant. A non-lawyer visiting from out-of-town, the consultant is introduced by the lawyer as a specialist in legal communication and as someone who “is here to help us prepare […]
What Happens When You Forget What You Wanted To Say?
Introduction by Bruce Hennes, Hennes Communications There are many reasons to be fearful of speaking in public. If you’re reading this, you don’t need that list. You already know it by heart. I used to be one of those people, scared to death of getting up in front of a group, saying the wrong thing, […]
Better Presentations: How to Stop ‘Rough-Drafting’ and Learn to Speak with Precision
By Marsha Hunter, writing for Attorney at Work… When we speak, why do we so often fail to finish our sentences? Linguists must know the answer to this question, but I am at a loss. All I’m sure of is this: Lawyers find it difficult — often impossible — to finish sentences. They have some […]