“I’m Afraid to Open Twitter”: Next-Level Harassment of Female Journalists is Putting News Outlets to the Test

By Charlotte Klein, writing for Vanity Fair… It started late one day, and you could see it kind of building on social media,” Washington Post national editor Steven Ginsberg recalled of the torrent of online abuse directed last month at Seung Min Kim. The Post reporter had been photographed showing Senator Lisa Murkowski a critical tweet sent by Neera Tanden and seeking comment, a standard journalistic practice somehow interpreted as […]

Beware Humor on Social Media – the Joke May Be on You and Your Reputation

By Thom Fladung, Hennes Communications The funny thing about trying to be humorous on social media is that it’s too often not funny – and can be quite damaging. Exhibit 1: On March 8, Burger King United Kingdom posted this to Twitter: “Women belong in the kitchen.” On International Women’s Day. The motivation actually was […]

A Peek Inside a Crisis War Room From Chicago Navy Pier’s Top Communicator

By Sophie Maerowitz, writing for PRNews… In this installment, we hear from Payal Patel, communications director at Chicago Navy Pier, who shares her approach to a crisis war room, as well as her take on PR’s role in the tourism industry’s recovery.  PRN: What is your role at Navy Pier in Chicago? What are some […]

When Should You Correct Fake News on Social Media Sites?

by Howard Fencl, Hennes Communications The tempo of client calls we field about dealing with social media misinformation continues to increase. Our mantra has always been: Stridently correct factual errors the second you see them  posted. But what if you get wind that a disgruntled former employee or a special interest group is planning to […]

Your Brain’s Built-In Biases Insulate Your Beliefs from Contradictory Facts

Jay Maddock, Professor of Public Health, at Texas A&M University writes: A rumor started circulating back in 2008 that Barack Obama was not born in the United States. At the time, I was serving as chair of the Hawaii Board of Health. The director and deputy director of health, both appointed by a Republican governor, inspected […]