The Cancel Culture Curse: From Rage to Redemption in a World Gone Mad
By Bruce Hennes, Hennes Communications Cancel culture is a movement aimed at ostracizing, discrediting and “deplatforming” individuals and companies for behavior or transgressions deemed offensive. According to Wikipedia, cancel culture is a controversial topic that exacerbates political polarization, with arguments from two opposing sides. One side argues that it gives a voice to marginalized communities […]
Lessons From a School on Handling Social Media Crises
by Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school. For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school […]
The Age of Outrage: Crisis Management in Social Media Pile-Ons
By Howard Fencl, Hennes Communications There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
Media Training for Attorneys and Their Clients – Done on Your Schedule and at Your Convenience – In-Person or Remote
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to […]
New Partnership with Hennes Communications Allows Seminar Participants to Earn Credit Toward Ohio University Online Graduate Certificate
University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]
The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis
It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]
7 Questions to Ask Before Hiring a Crisis Communications Firm
Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]
Why Should Your School Reach Out To a Crisis Communications Firm?
By Stephanie York, JD, Hennes Communications Quick – What’s the single highest priority for a superintendent, head of school or board president? It’s not education. It’s safety. And just one part of that safety net is making sure you have a pre-written crisis communications plan at your fingertips – or at least the phone number […]
Florida School Board Association Partners with Hennes Communications to Provide Issues Management Crisis Management & Communications Services to Members
There are scores of reasons why your district can be thrust into the news. Lawsuit…sports controversy…social media threats…active shooter… board-superintendent clash…criminal accusation…discrimination complaints…diversity issues…FERPA or HIPAA violation…fiscal mismanagement…protest… sexual misconduct…student newspaper story…challenging conversations… testing controversy…union grievance/strike… Suddenly, there’s a TV crew in the parking lot, your local newspaper is on Line One and the situation […]
The Browns Take a PR and Reputation Gamble on Deshaun Watson
Browns Release Statement After Deshaun Watson Acquisition Dee and Jimmy Haslam: “We spent a tremendous amount of time exploring and investigating the opportunity to trade for Deshaun Watson. We are acutely aware and empathetic to the highly personal sentiments expressed about this decision. Our team’s comprehensive evaluation process was of utmost importance due to the […]