Combating Uncertainty: How to Talk about COVID-19
By Howard Fencl, Hennes Communications The only thing certain about COVID-19 is uncertainty. That’s the primary challenge facing communicators as coronavirus clusters bloom and fatalities mount world-wide. But as Christopher Moore and John Kaag write in The Uncertainty Principle, “Humans crave certainty. We long to know what will happen, what to believe, and how to […]
Coronavirus: Allaying Panic, Doctors Talking to Patients, Comparing COVID-19 to Seasonal Flu & Reaction to President Trump’s News Conference
Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Here, we offer analysis and advice from the United States’ preeminent risk communication speakers and consultants, […]
Coronavirus/COVID-19: Implications for Commercial and Financial Contracts
The experts at Skadden weigh in on whether the epidemic constitutes force majuere as a legal basis for nonperformance under financial and commercial contracts. The outbreak of coronavirus (also known as COVID-19) is reportedly impacting global manufacturing, transportation and cross-border supply chains underpinning many aspects of international trade and commerce. Some companies are asserting that […]
As Coronavirus Spreads, Use Smart Communications to Spread Word on Your Plans
By Bruce Hennes, Hennes Communications New coronavirus headlines, tweets and Facebook posts are piling up by the moment: first U.S. death, new cases of unknown origin, updated travel advisories, outbreaks in new areas. This is how news of a virus spreads in the communications ecosystem in 2020, and it’s understandable if you’re wrestling with how […]