The Hashtag That Became a Movement Marks its First Anniversary
From Nora Jacobs at Hennes Communications: After this week’s events, if there is a place in America where the issue of sexual misconduct is not top-of-mind, it is a place without access to the internet, television and newspapers. Although the phrase “Me Too” dates back to 2006, it wasn’t until October 2017, when it […]
Are Your Employees Recording You, Too?
From Donald Scarinci, writing in The Observer: Omarosa Manigault Newman dominated the headlines when she released an audio recording that allegedly captures her firing by White House Chief of Staff John Kelly. She made a separate recording of Lara Trump offering her another job, which Manigault Newman considered to be an offer of hush money, and she […]
What CEOs Should Know About Protecting Cyber Infrastructure
Edgard Capdevielle, writing in Chief Executive Magazine about cybersecurity, summed it up by stating, “To protect critical infrastructure and manage cyber risk associated with industrial operations, executives need to execute well across three dimensions: improve visibility, incorporate modern cyber defenses, and ensure preparedness in case an incident does occur.” The Department of Energy said, ““It […]
How Mayo Clinic Responded Directly to a Damaging News Report
By Carlin Twedt: No organization is immune from crises. A CNN report on Aug. 13 titled “Escape from Mayo Clinic” alleged that Mayo Clinic had held a patient against her will and refused her request to transfer to another hospital, an assertion that officials of the health care facility have strongly disputed. The crisis unfolded […]
Lanny Davis is More Proof That 2018 is Year of Lawyers Living Dangerously
From Jonathan Turley, writing for The Hill: For lawyers, it has been a year of living dangerously. The scandals swirling around Washington have left a pile of attorneys accused of false statements, leaks or other improper conduct. The latest casualty appears to be Lanny Davis, who just admitted to not only spreading a false story […]
Is the NFL Invincible?
It’s football season. Does the National Football League still own Sundays? Rolling Stone write Ryan Bort interviewed author Mark Leibovich about his new book,‘Big Game.’ You can read their chat about Trump, Goodell and the dysfunctional group of billionaires presiding over America’s most popular sport here. The Reporter Who Won’t Let the NFL Go Off-the-Record […]
Crisis Management’s Hottest Communications Tool Today is a 19th Century Technology?
[by Howard Fencl, Hennes Communications] A crisis boils over in your company. Your employees and critical audiences are scattered all over the globe and you need to get important information to them before rumors or misinformation are plastered across social media platforms or reported in traditional media. What do you do? Push a message out […]
The Speed of Breaches and Other Bad News in Cybersecurity Incident Response
In this piece written for the D&O Diary, Paul Ferrillo, a partner in the New York office of the Greenberg Traurig law firm, examines the ways that an organization can respond well to a cyber incident. Years ago, when describing a “bad news” event, it was common to describe the situation to your colleague as […]
The Art of Eye Contact
We’ve said it before and we’ll say it over and over and over again: eye contact is of paramount importance. Here’s what Inc. Magazine had to say on the subject: As a communication specialist, I can tell you how to craft compelling presentations, share powerful stories, and build brand messages. All that work is worthless if […]
When A Video Isn’t The Whole Story
From Scott Simon at National Public Radio: We live in times of instant mass outrage. Someone does something, says something or is seen doing something and they can be demonized with a click. The next time you might be tempted, think of this: In the fourth inning of Sunday’s game between the Chicago Cubs and […]