The Browns Take a PR and Reputation Gamble on Deshaun Watson
Browns Release Statement After Deshaun Watson Acquisition Dee and Jimmy Haslam: “We spent a tremendous amount of time exploring and investigating the opportunity to trade for Deshaun Watson. We are acutely aware and empathetic to the highly personal sentiments expressed about this decision. Our team’s comprehensive evaluation process was of utmost importance due to the […]
Building Your Online Reputation
If it’s time for you or your organization to dip your toe into the bubbling brook (or, perhaps more accurately, the roaring river) of social media, our very own Thom Fladung, managing partner at Hennes Communications, has some tips for you when you listen to Thom talk to Scott Gerfen from the Ohio School Boards […]
Who Should Take the Lead in a Crisis?
With no barriers to entry, every public relations firm in the U.S. – and many around the world – now appear to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations. […]
Zelensky Shows the Power of Persuasion During Time of Crisis
From Evan Nierman, writing for The Hill… Whether he is reporting news in cryptic sound bites on Twitter or speaking from a gloomy subterranean bunker or darkened streets, Ukraine’s President Volodymyr Zelensky continues to demonstrate the enormous impact of harnessing powerful messages and sharing them with the right tone and authority. In addition to his undeniable bona fide […]
How Crises Affect Law Firm Leaders — and Some Helpful Resources
By Gina Rubel, writing for Attorney at Work… I’ve been thinking about what it means to lead a company through crises and how each crisis affects law firm leaders. A few years ago, I believed I had handled just about every type of crisis conceivable. How wrong I was. In recent years, we have dealt […]
The Reputational Risks Of Doing Business In Russia
By Maja Pawinska Sims, writing for PRokeMedia… Over the past two weeks, we have seen an unprecedented brand exodus from Russia. International brands that have been present in the country for many years have made the decision to pull out of their operations, as a direct consequence of president Putin’s own decision to invade Ukraine. […]
Corporate and Social and Political Engagement: An Introduction
By Alexandra Reed Lajoux, writing for Directors & Boards… Corporations have the right to free speech. Should they exercise that right? Should corporations take public stances on social issues? Should they make contributions to political action committees or political parties? Under what circumstances do such actions create issues for corporations and their boards? These questions […]
The Best Guide to Spotting Misinformation Online
The Poynter Institute is a global leader in journalism. It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens. Poynter champions freedom of expression, civil dialogue and compelling journalism that helps citizens participate in healthy democracies. Poynter prepares journalists worldwide to hold powerful people accountable and promote […]
A General Counsel Provides Counsel on Crisis Communications
Maria Feeley, chief legal officer for Washington and Lee University, has seen her share of crises, at Washington & Lee as well as Rosemont College, the University of Hartford and Florida A&M, where she’s worked or served on boards. Think about whether you’d like to be faced with any of these: A social media firestorm […]
For Spotify, ‘The Joe Rogan Experience’ is an Object Lesson In Fumbling Crisis Communications
Thom Fladung, Hennes Communications Spotify, the streaming service that provides music and podcasts to hundreds of millions of users, has lately been providing a different service: A guide to mishandling a reputational crisis. For almost a month now, Spotify has lurched from one thorny situation to another centered on the popular “Joe Rogan Experience” podcast, […]