Board Leadership and Performance in a Crisis
From the Harvard Law School Forum on Corporate Governance: Every industry across the globe has faced a crisis at some point in time. While most large companies survive, many struggle for years following a period of severe adversity. Others prevail and become stronger than before. How companies address crises has changed over time, as has […]
3 Keys to a Successful Virtual Presentation
Rob Biesenbach, in CommPro, writes: Virtual presentations have always been hard. Audiences are restless, distracted and can easily tune out since no one’s watching them. But doing a virtual presentation from home is even harder — both presenters and audiences are dealing with isolation, disruptions and limited technology. So if you want to make a […]
What Employers Need to Know About COVID-19
How can businesses and non-profits best prepare to reopen their doors? The medical experts from University Hospitals, located in Cleveland, Ohio, explain the science behind infection control measures recommended by current official guidelines and how you can consider implementing it in your workplace. Download the University Hospitals Healthy Restart Book by clicking here.
How to Manage a Remote Law Firm and Legal Team Effectively During COVID-19
From Dave Poston, writing in the North Carolina Lawyers Weekly: While attorneys have made great strides in recent years expanding remote worker policies and capabilities, as well as having a newfound commitment toward wellness, COVID-19 forced immediate implementation upon the legal industry. Timelines vary, but we could be in this situation for a few months […]
Returning to the Classroom: How to Communicate Your District’s Plan to Reopen
By Nora Jacobs, Hennes Communications School districts across the county are about to turn the page on an historic chapter in American history. Students spent almost a third of the school year going to class at the kitchen table. Teachers learned to become adept purveyors of distance-learning. Parents quickly became tutors and taskmasters while balancing […]
Why People Feel Misinformed, Confused, and Terrified About the Pandemic
Two of the foremost experts in the field of risk communications, Peter Sandman and Jody Lanard, just wrote a paper for the Center for Infectious Disease Research and Policy (CIDRAP) at the University of Minnesota. In it, the latest thinking and a great list of to-do’s – and not-to-do’s – for elected officials dealing with […]
Leadership in Action – Dr. Amy Acton, Director of Ohio’s Department of Health
By Bruce Hennes, Hennes Communications Dr. Amy Acton is Director of the Ohio Department of Health. As such, she stands side-by-side with Ohio’s Governor Mike DeWine for the daily 2:00 briefing on COVID-19. Unlike so many politicians that bob, weave, waffle or try to simply command authority and obedience, Dr. Acton speaks of vulnerability and […]
Looking Back on COVID-19
Wherever you turn, commercial messages about COVID-19 are everywhere. Car companies, electric and gas utilities, computer manufacturers, beer companies, banks, grocery stores…every one of them reminding us that we live in uncertain times…and that we’re here for you. Yes you are. You all are. And we thank you for it. In our last newsletter, we […]
The National Security Agency’s Recommendations for Selecting and Safely Using Collaboration Services for Telework
For many, the NSA stands for No Such Agency. Actually, it refers to the National Security Agency, a national-level intelligence agency of the United States Department of Defense, under the authority of the Director of National Intelligence. The NSA is responsible for global monitoring, collection, and processing of information and data for foreign and domestic intelligence and counterintelligence purposes, specializing […]
Leading in a Crisis: How to Successfully Communicate
From Government Technology: The current pandemic has provided many examples of effective and not-so-effective communications strategies. Here are four pitfalls to avoid, and five proven strategies to keep the public informed and engaged. WHY ‘MEANING-MAKING’ MATTERS In every crisis, it is essential that government and public-sector leaders provide a compelling story. A good crisis narrative […]