Category: Pandemic

Risk Management Experts Discuss the COVID-19 Pandemic and its Impacts on Risk Management, Resilience and Business Continuity

From ContinuityCentral.com: In an interview-style article, experts from the Institute of Operational Risk and Institute of Risk Management discuss COVID-19 and how the risk management profession is reacting. Participants: Carolyn Williams, CMIRM, Director of Corporate Relations, Institute of Risk Management and Dr Jimi Hinchliffe, SIRM, Chairman, England and Wales Chapter Institute of Operational Risk. Question: Is the coronavirus likely […]

Living and Working During This Pandemic. Finally, the Rules are Explained.

First, you must not leave the house for any reason, unless you have a reason and then you may leave the house.  All stores are closed, except for those that are open.  We should stay locked down until the virus stops infecting people.  It will only stop infecting people if enough of us get infected […]

Leadership in Times of Crisis

From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery.  Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing […]

Communicating Your Re-Opening Amid COVID-19

We’re all still fully engaged fighting the invisible threat of COVID-19 on every level. How do you communicate your phased re-opening?   https://www.facebook.com/CrisisComm/videos/2665989107013986/

The Exercise of Leadership as COVID-19 Rages – A Seminar for Attorneys

The Exercise of Leadership as COVID-19 Rages  The legal profession attracts a large number of individuals with the ambition and analytic capabilities to be leaders, but frequently fails to develop other qualities that are essential to effectiveness.   – Deborah Rhode, Lawyers as Leaders  Lawyers are in the anomalous position of serving as leaders but generally […]

COVID-19 Balancing Act: How to Communicate as you Reopen Your Business

[by Howard Fencl, Hennes Communications] We’re all still fully engaged fighting the invisible threat of COVID-19 on every level. We’re trying to keep ourselves from getting it. We’re trying to keep our families safe. And for companies deemed non-essential, we’re trying to conduct some semblance of business while kids, cats and dogs Zoombomb our virtual […]

5 Crisis Communications Lessons from Cuomo’s Coronavirus Response

From Michael Kling, writing for Glean. Public relations experts and other commentators point to New York Gov. Andrew Cuomo’s COVID-19 communications as an example of how leaders should speak to the public during a crisis. Business leaders and PR professionals can examine Cuomo’s press conferences for several crisis communications lessons. While the New York governor […]

How to Talk to Patients About COVID-19

Don’t be put-off by the title.  No matter who you are or who you’re talking to, you’ll find some excellent tips below. From Mary Beth Nierengarten, writing for ENT Today. As the numbers of people infected and dying from COVID-19 grow, so do fear and apprehension about what lies ahead. Clear, effective communication to help […]

What Customers Need to Hear from You During the COVID Crisis

Written by Jill Avery and Richard Edelman, writing for the Harvard Business School. As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and everything in the company’s marketing plan, from retail execution […]