It’s 2022: Do You Know Where Your Audience Is?
By Howard Fencl, Hennes Communications Quick! A controversial issue is about to blow up your company’s reputation. There’s heated chatter among Twitter trolls. Reporters are poking around in your email box and voicemail. There’s trash talk building in conversations among your customers, vendors and suppliers out in the real world. How should you respond? Issue […]
Is Terse Worse?
By Howard Fencl, Hennes Communications Grab readers with your first sentence, and be brief about it! (hey – did you just check your phone?) No more than SIX WORDS in every sentence (that was eight, sorry!) People just don’t have the attention span that… (did you just send a text?) I’m all about punching up […]
How Wikipedia’s ‘Deaditors’ Sprang Into Action on Queen Elizabeth II’s Page After Her Death
By Jody Serrano for GIZMODO RIP, Queen Elizabeth II. There are a lot of things to do in the digital realm when a monarch dies, and one of the first places people go when a famous person dies is Wikipedia. While some on the internet were glued to Twitter or the BBC, checking for news […]
Experiencing a Media Smear
We often counsel clients who have been wrongly accused to tell their side and do everything possible to get ahead of the story. But sometimes, there aren’t any good choices, especially if the client’s most prized possession is his or her integrity. While we can’t vouch for this man’s integrity, we thought this story was […]
Free Webinar – Getting to the Truth: How to Detect Fake News
Speaker: Thom Fladung, Managing Partner, Hennes Communications Thursday, October 13th, 2022 | 12:00 – 1:00 PM Eastern Daylight Time (GMT-4) Fake news is not new news. Masters of the art include Benjamin Franklin. But in the digital media era, when information – true and false – travels in seconds, fake news has become a prevalent […]
Can You Inoculate People Against Misinformation Before They Even See it? This Study Says Yes
By Jon Roozenbeek, Sander van der Linden and Stephan Lewandowsky for Nieman Lab From the COVID-19 pandemic to the war in Ukraine, misinformation is rife worldwide. Many tools have been designed to help people spot misinformation. The problem with most of them is how hard they are to deliver at scale. But we may […]
Crafting the First Statement in Crisis Situations: What To Say and When to Say It
By Nora Jacobs, Hennes Communications For organizations responding to sudden, catastrophic crisis events, one of the most challenging decisions to make involves determining what to say and when to say it. Wait until all the facts have been gathered and you risk not being part of the critical first news cycle, which often sets […]
Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting and the Lawdragon Hall of Fame
Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the 2022 Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. Hennes Communications, founded in 1989 and located in Cleveland, Ohio, is one of the […]
Crisis Communications Strategies for an Always-On Media Environment
By Bruce Hennes, Hennes Communications If you’re a regular reader of this newsletter, you know we’re constantly encouraging you to have a crisis management/crisis communications plan in-place before something happens. We are also constantly reminding you understand that you only have minutes to respond to a crisis situation; to train and test your team; to […]
Journalists in Uvalde are Stonewalled, Hassled, Threatened with Arrest
By Arelis R. Hernández and Paul Farhi for The Washington Post UVALDE, Tex. — Journalists had been threatened with arrest for getting too close to the mourners, so Houston Chronicle reporter Julian Gill stayed in the designated media area when he reported on funerals the week after the massacre at Robb Elementary School. Nevertheless, a […]