America’s Experts on the Biggest Threats and Challenges Facing Us in 2019
From Homeland Security Today As a political standoff shut down the government for 35 days, homeland security professionals scrambled to continue the mission. From Russia to China, to cyber attacks and near daily mass shootings, read on for where we should focus as a nation and in our communities. We reached out to our cadre […]
How to Say ‘I’m Sorry,’ Whether You’ve Appeared in a Racist Photo, Harassed Women or Just Plain Screwed Up
Written by Lisa Leopold, Associate Professor of English Language Studies, The Middlebury Institute of International Studies at Monterey, Middlebury. “I’m sorry.” These two words may seem simple, but the ability to express them when you’re in the wrong is anything but – particularly for those in the public eye. Virginia Gov. Ralph Northam, to […]
School Shooting PR Consultant Apologizes After Calling Critics ‘Crazies’ and Reporter ‘Skanky’
From the Sun Sentinel: crisis public relations consultant created a crisis of her own for the Broward school district, after a video came to light in which she dismissed the district’s critics in the Parkland massacre as “crazies” and called a reporter a “skanky” “jerk” who “smells bad.” Sara Brady, who was paid nearly $75,000 to assist […]
Social Media Outpaces Print Newspapers in the U.S. as a News Source
From the Pew Research Center: Social media sites have surpassed print newspapers as a news source for Americans: One-in-five U.S. adults say they often get news via social media, slightly higher than the share who often do so from print newspapers (16%) for the first time since Pew Research Center began asking these questions. In […]
Disbarment for Anonymous On-Line Posts Should “Send a Message,” Says LA Supreme Court
From our friend and colleague, Karen Rubin, attorney at Thompson Hine in Cleveland, Ohio: Do we need another reminder about the perils of posting internet comments on cases and matters we are connected with? Apparently we do, and here’s a strong one. Earlier this month, an assistant U.S. attorney for the Eastern District of Louisiana was […]
A Crisis Management Lesson: Leaders Under Fire Who Choose to Say Nothing Give People Nothing to Believe In
By Bruce Hennes, Hennes Communications From pointed guns to pointed fingers, the damage left in the wake of the Feb. 14, 2018 massacre at Marjory Stoneman Douglas High School in Parkland, Florida, has been gut-wrenching. The gunman, of course, is ultimately to blame for an act of pure evil. But many others involved, from the police officers first […]
A Playbook for CEOs Attacked by Trump: Thrust, Parry, Ignore
From Kevin Miller, writing for Bloomberg: (Bloomberg) — Bosses of the world’s largest corporations are still learning to deal with one modern peril: when President Donald Trump shows he’s not afraid to call them out on Twitter. General Motors Corp. is the latest example. Even though Chief Executive Officer Mary Barra reached out to to […]
Lawyers, PR Firms Team Up For Employers Facing #MeToo Crises
Hennes Communications is adept at working with attorneys and their clients on issues related to sexual misconduct and scores of other scenarios. For more information, give us a call at 216-321-7774. From Gayle Cinquegrani: The days of quiet exits by powerful executives caught harassing subordinates may be ending. CBS is the latest corporation faced with […]
Body Language: Telling Your Team How You Really Feel
From our colleague, Carol Kinsey Goman: Do you know that your team is constantly evaluating your emotions through cues in your body language – and that they can do so in a fraction of a second? At the Center for Cognitive Neuroimaging at the University of Glasgow, researchers found that it takes only 200 miliseconds […]
A Well-Crafted Crisis Response Plan Could Save Your Business
By Bruce Hennes, CEO, Hennes Communications Written, tested and ready-to-go business continuity plans should just be part of doing business in today’s world. Typically, those plans include the step-by-step operational response procedures to follow in the event of a disaster. Here are some common mistakes we’ve seen in this effort: 1. Not planning for enough […]