I’ve Been a Hostage Negotiator for Kidnapped Journalists Like Daniel Pearl. Here’s What I Wish Everyone Knew.
From Daniel Levin, writing in The Forward… Today marks the 20th anniversary of the death of Daniel Pearl, the American journalist who was kidnapped and then brutally murdered by terrorists in Pakistan on Feb. 1, 2002. Danny’s death affected me deeply — his abduction on the way to an arranged interview at a Karachi restaurant, […]
How Conspiracy Theories in the U.S. Became More Personal, More Cruel, and More Mainstream After the Sandy Hook Shootings
From Amanda J. Crawford, writing for NiemanLab… Conspiracy theories are powerful forces in the U.S. They have damaged public health amid a global pandemic, shaken faith in the democratic process and helped spark a violent assault on the U.S. Capitol in January 2021. These conspiracy theories are part of a dangerous misinformation crisis that has been building […]
Why Spotify Can’t Afford to Lose Joe Rogan
From Ashley Carman, writing for The Verge… You’ve probably seen this by now, but to catch you up if not: On Monday, Neil Young issued an ultimatum to Spotify: keep Joe Rogan or me. It can’t have both on the service. “I am doing this because Spotify is spreading fake information about vaccines — potentially causing death […]
ESPN’s Mina Kimes Targeted with Dumb Jock Take
By Tom Jones, writing for Poynter… As a former sports columnist who never played sports at a professional level, I heard it all the time. “Who are you” fans would ask, “to criticize anyone? You never played the game.” It wasn’t just fans. A few athletes even said that to me from time to time. […]
CBS and Elio’s Cleanly Elude Brian Williams and Sarah Palin Incidents
By Seth Arenstein, PR News… PR pros hope there are few evenings like last night (Jan. 24). Relying on anonymous sources, CNN’s Oliver Darcy reported that CBS approached erstwhile MSNBC and NBC star Brian Williams with a job offer. Twice Williams was pitched on anchoring “The CBS Evening News.” Rehabilitated on MSNBC’s “11th Hour,” Williams left that post last month. Officially […]
Stupid Questions Pitched at Presidents
From Timothy Noah, writing for The Soapbox… We’ve seen much commentary about whether it was inappropriate for Joe Biden to mumble into a hot mic that Fox News’s Peter Doocy was a “stupid son of a bitch,” and not enough about whether Biden’s assessment was truthful. The first question is easily answered. No, presidents should not go […]
Four Lessons from Two Decades of Newsroom Lawyering
By Richard Tofel, writing in NiemanLab… Sometime early next month, I will formally retire from the practice of law after 26 years at the bar, including more than 21 years as a full- or part-time newsroom attorney.1 As I do this, I want to take stock of a few of the more important things I think […]
Crisis Communications 101: Should You Apologize for Mistakes?
By Bruce Hennes, Hennes Communications If you’ve ever attended one of our seminars on crisis communications, we often talk about the power of apology. Real apologies; apologies that are authentic and true; apologies without qualification or the use of “weasel words” (e.g. “mistakes were made”). Perhaps no industry does apology better AND worse than the […]
The Mournful Heart of It’s a Wonderful Life
Though the title of this newsletter is Crisis Management Today, regular readers know that we look at communications from a wide variety of angles. Whether a letter to stakeholders, a text message, television ad, blog piece, book, newspaper article, TV show, documentary or movie, words and pictures come together to create or reinforce a narrative. […]
The Six Essential Rules for Lawyers Dealing with Reporters
Thanks to Mary Flood for this article… Whether reporters are calling about a crisis or just to tap your expertise, here are the six things all lawyers should know before talking to the press. An unanswered or botched media call can be a nightmare, or at the very least a lost opportunity for advocacy for […]