Sorry Really Does Work – Boston Hospital’s Apology to Widower

By Bruce Hennes, Hennes Communications We’ve long been fans and proponents of Sorry Works!  In fact, I make sure to include information about Sorry Works! in literally every single presentation I do throughout the year (over 110 in 2018).  From their web page: Sorry Works! is the nation’s leading disclosure training & advocacy organization.  They […]

Lawyers, PR Firms Team Up For Employers Facing #MeToo Crises

Hennes Communications is adept at working with attorneys and their clients on issues related to sexual misconduct and scores of other scenarios.  For more information, give us a call at 216-321-7774.   From Gayle Cinquegrani: The days of quiet exits by powerful executives caught harassing subordinates may be ending. CBS is the latest corporation faced with […]

A Well-Crafted Crisis Response Plan Could Save Your Business

By Bruce Hennes, CEO, Hennes Communications Written, tested and ready-to-go business continuity plans should just be part of doing business in today’s world. Typically, those plans include the step-by-step operational response procedures to follow in the event of a disaster. Here are some common mistakes we’ve seen in this effort: 1.  Not planning for enough […]

The Hashtag That Became a Movement Marks its First Anniversary

From Nora Jacobs at Hennes Communications:   After this week’s events, if there is a place in America where the issue of sexual misconduct is not top-of-mind, it is a place without access to the internet, television and newspapers. Although the phrase “Me Too” dates back to 2006, it wasn’t until October 2017, when it […]

Lanny Davis is More Proof That 2018 is Year of Lawyers Living Dangerously

From Jonathan Turley, writing for The Hill: For lawyers, it has been a year of living dangerously. The scandals swirling around Washington have left a pile of attorneys accused of false statements, leaks or other improper conduct. The latest casualty appears to be Lanny Davis, who just admitted to not only spreading a false story […]

The Cost of Recovering from Self-Inflicted Wounds

By Nora Jacobs, Hennes Communications   Those who have weathered crisis events within their organizations know that there are many costs the event can inflict – not including the heavy emotional and personal toll on those charged with responding to it.  Some costs, such as lost business, staff defections, fines and jail time can be […]

PR Warfare: When An Enemy Targets Your Firm In the Press

From Cheryl Connor, writing for Forbes: Does anybody remember Lori Cheek? Those who follow my columns may remember my story about the intrepid entrepreneur who was famously turned down in front of eight million viewers by all five investors on Shark Tank and used the experience to propel her mobile dating site, Cheekd, on her own. TheObserver.com “That […]

Data and Privacy Breach Notification Plans: What You Need to Know

By Michael Nadeau, from CSO Online: You’ve just discovered a breach that exposes your global customers’ personal information. It’s after May 25, so you are required to report the breach within 72 hours to comply with the EU’s General Data Protection Regulation (GDPR). The clock is ticking. Do you know the process for reporting the […]