Crisis Communications in Sports

Crisis Communications in Sports breaks down the latest news and crises in sports communications. Sports marketing veteran Jim Rocco and crisis communications strategist Isaac Benjamin offer their insight on dealing with sensitive situations and how to rectify problematic actions; whether it is dealing with the media, tone-deaf public statements, or complicated internal affairs. Episodes feature […]

Public Health’s Share of the Blame: US COVID-19 Risk Communication Failures

The World Health Organization defines risk communications the exchange of real-time information, advice and opinions between experts and people facing threats to their health, economic or social well-being. The ultimate purpose of risk communication is to enable people at risk to take informed decisions to protect themselves and their loved ones. Risk communication uses many […]

What if Facebook Is the Real ‘Silent Majority’?

From Kevin Roose, writing in The New York Times: Listen, liberals. If you don’t think Donald Trump can get re-elected in November, you need to spend more time on Facebook. Since the 2016 election, I’ve been obsessively tracking how partisan political content is performing on Facebook, the world’s largest and arguably most influential media platform. […]

Are the Biggest Threats to Your Organization’s Reputation Languishing in HR’s Bottom Drawer?

By Nora Jacobs, Hennes Communications As we have seen countless times during these COVID-stricken months, employees are working on a short fuse.  Isolation, stress and a galvanized political landscape have combined to create an environment where casual comments on social media explode into wars of words, workplace rules spawn walkouts, and long-simmering resentments about past […]

Ten Things: Preparing Board of Director Meeting Minutes

From the desk of attorney Sterling Miller: Preparing board meeting minutes is another one of those tasks that no one really teaches you how to do, you just kind of figure it out.  Or, at least, that’s how I learned.  My learning method was pretty simple, when I first stepped into the role of corporate […]

Corporations Must Look to Adopt a New Paradigm

From Bill Ide, III, Partner, Corporate Governance, Akerman and Richard Levick, Esq., Chairman & CEO, LEVICK Late one night during the financial crisis of 2008–2009, when working around the clock was the order of the day in the AIG war room, a team member left the building to grab takeout for dinner. Having forgotten to remove his […]

Importance of PR for Hedge Funds

From Ronn Torosian, writing in CommPro: One of the biggest marketing tools that hedge funds tend to avoid is public relations, which is unfortunate because making a hedge fund available to the press and training the spokesperson for the hedge fund properly can lead to a lot of success for the business.  There are plenty of […]

How Talking About the Coronavirus as an Enemy Combatant Can Backfire

By Tabitha Moses, writing for The Conversation: We see this war reflected in the language that gets used by politicians, policymakers, journalists and healthcare workers. As the “invisible enemy” rolled in, entire economies halted as populations “sheltered in place.” We were told to “hunker down” for the long battle ahead and to “support our troops,” […]

Don’t Let a Crisis Become Your Legacy

From Zach Olsen, writing in Inside Higher Ed: Public perception has become reality — reputations are made and destroyed overnight thanks to the power of social and online media and an emboldened public who has seen Twitter bring down corporate titans and foment socio-political unrest around the world. Schools can no longer be certain they’ll […]

Learning to Dance With the Virus

Once again, we turn to Peter Sandman, one of the country’s foremost experts on the subject of risk communications.  In a recent interview, Dr. Sandman focused on how he thinks the U.S. public health profession mishandled and miscommunicated COVID-19 over the last few months, suggesting that health officials underreacted and left us unprepared. Then they […]