Plan Now to Avoid a Communications Failure After a Cyberattack
By Rosalyn Page for CSO Responses to recent cyber breaches suggest organizations can struggle to get the message right in the midst of an incident. While managing the communications around an incident is outside the direct purview of the CISO, having an existing communications plan in place is an essential element of cyber preparedness. “Communications […]
The Age of Outrage: Crisis Management in Social Media Pile-Ons
By Howard Fencl, Hennes Communications There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
Media Training for Attorneys and Their Clients – Done on Your Schedule and at Your Convenience – In-Person or Remote
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to […]
New Partnership with Hennes Communications Allows Seminar Participants to Earn Credit Toward Ohio University Online Graduate Certificate
University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]
Explainer: What is the Metaverse?
By Erika Bradbury for PRNews… What is the Metaverse? There is no one definition of it. Instead, the metaverse is an idea based on how humans can interact in a digitally immersive world. Think of the metaverse as where the virtual and physical worlds meet. The next iteration of the internet, Web3, is its power […]
Lawyers Should Not Rewrite Crisis Communications
Introduction by Bruce Hennes, Hennes Communications Hennes Communications was founded in 1989 as a full-service public relations firm. In 2001, after the 9/11 terrorist attacks, we became one of the few firms in North America focused exclusively on crisis management and crisis communications. Since then, we frequently work with attorneys, who tend to be the […]
Crafting the First Statement in Crisis Situations: What To Say and When to Say It
By Nora Jacobs, Hennes Communications For organizations responding to sudden, catastrophic crisis events, one of the most challenging decisions to make involves determining what to say and when to say it. Wait until all the facts have been gathered and you risk not being part of the critical first news cycle, which often sets […]
The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis
It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]
15 Ways Social Media Fuels Violent Extremism
By Bridget Johnson for Homeland Security Today ISIS roared onto the social media landscape not with a gruesome beheading, but with a fluffy kitten. The beheadings would be infamously broadcast by the terror group, leading to scattershot social media bans followed by new accounts created by terrorists and their loyalists to replace and augment the […]
Ohio Dept. of Homeland Security to Host a Public Safety Symposium August 2-4, 2022 at the Greater Columbus Convention Center
This conference runs concurrently with the 2022 Ohio School Safety Summit hosted by the Ohio School Safety Center. Sessions will include presentations and trainings related to trending public safety topics, best practices, success stories, trends and research. On Tuesday, August 2, Stephanie York from Hennes Communications will present Crisis Communications for Public Safety Officials at 11 […]