Your Brain’s Built-In Biases Insulate Your Beliefs from Contradictory Facts
Jay Maddock, Professor of Public Health, at Texas A&M University writes: A rumor started circulating back in 2008 that Barack Obama was not born in the United States. At the time, I was serving as chair of the Hawaii Board of Health. The director and deputy director of health, both appointed by a Republican governor, inspected […]
On-Line Review Response by Rogue Consultant Leads to Suspension for OK Lawyer
From our good friend, attorney Karen Rubin at Thompson Hine in Cleveland, writing in her blog, “The Law for Lawyers Today”: An Oklahoma lawyer was suspended last month for two years based on misconduct involving an unlawful response to a bad on-line review of the lawyer’s services. The disciplinary case is a lesson in being […]
Absorb Chaos, Transform It Into Calm and Give Back Hope
From Amy Boone, writing for Ethos3: At times, we are called to give presentations about new products or policies. Other times, we might be asked to inspire or challenge our audience members. But other times, we are called to speak into times of crisis. Maybe a business is losing revenue and the forecasted future is […]
Lawyers, Demigods, Outrage Management & Crisis Communications
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
You Took a PPP Loan. Now Get Ready to Talk About It.
By Bruce Hennes, Hennes Communications Late on Tuesday, December 1, The U.S. Small Business Administration released detailed information about the borrowers who received loans from the federal government’s $659 billion Paycheck Protection and Economic Injury Disaster Loans Program. The information released includes the names, precise amounts, addresses, industry codes, and lender information for the COVID-19 relief […]
It’s High Season for CLE’s
It’s High Season for Continuing Legal Education Seminars TV News & The Law December 4 – 2 hours of CLE Co-Sponsored by The Cleveland Metropolitan Bar Association, Hennes Communications and the Cleveland Jewish News Moderator: Howard Fencl, Hennes Communications Panelists: Adam Shapiro, former Cleveland TV news anchor, Yahoo Finance; Lynna Lai, reporter & weekend anchor, […]
Pulitzer-Prize Winning Journalist Laurie Garrett Reiterates Dire Importance of Clear Communication Now
From Nicole Schuman, writing in PR News… Laurie Garrett, a Pulitzer-prize winning science journalist and author, and one of the most prolific voices regarding coronavirus news, gave the keynote speech at last week’s PRSA Icon, the organization’s annual international conference. Garrett delivered a detailed timeline of the progression of coronavirus, paying close attention to the […]
Lessons in Law Firm Reputation Management: How Firm Leaders Should Prepare for Public Scrutiny When Representing Political Clients
Less than a week after Election Day, two BigLaw firms were targeted by The Lincoln Project for the legal work they’re doing in connection with President Trump’s refusal to concede the recent election. The attacks on the firms, their employees and clients have been creative, strategic, hard-hitting and from the conversations we’ve had with attorneys […]
How to Fumble Public Relations: Fire the Popular Head of PR
By Thom Fladung, Hennes Communications The Houston Texans have been one of the National Football League’s top underachievers this season. A playoff team last season, the Texans hit midseason at 2-6, the head coach was fired after an 0-4 start, star defensive end J.J. Watt is expected to be traded after the season and star […]
Rage Against the Vaccine: Communicating COVID-19 Facts Amid Anti-Vaxxer Outcry
by Howard Fencl, Hennes Communications Very soon, likely now within weeks, executive leadership across every single market sector will be confronted by a dramatic change in the way they are currently managing their office response to COVID-19. Because of past inconsistent – and often contradictory – advice coming from a wide variety of social media […]