Special Facebook Tools for Government Agencies and Nonprofits
By Stephanie York, J.D., Hennes Communications It’s worth stating over and over – social media is your organization’s most important tool to disseminate information to your stakeholders amidst a crisis. People who care most about you go to your website. They follow your Twitter feed. Many likely interact with you on your Facebook page. Because […]
Hey ! Wait a Minute !
The Cleveland Metropolitan Bar Association has a new video series titled Hey ! Wait a Minute !, allowing their members to talk for just 60 seconds on topics of interest. Here, Bruce Hennes uses his minute to talk about “The Court of Public Opinion.” For the short video, click here. In our last issue, Bruce […]
Media Training After COVID: Face-to-Face or Virtual?
By Howard Fencl, Hennes Communications It was exhilarating! For the first time after more than a year’s worth of COVID lockdown, we were about to facilitate an in-person media training for a client. My colleague and I were fully vaccinated. The trainees and their observers were fully vaccinated. We were ready to rock. Despite a […]
The Evolutionary Reason We Can’t Shake Public Speaking Fear
By Amy Boone, writing for Ethos3… The human race has made huge leaps in technology and science. We understand more than ever about the neuroplasticity of our brains. We use social media and technology to connect with strangers all over the planet. And we enjoy medical advancements that extend our life expectancy and fight back […]
Colonial Pipeline Incident: What Happened and Why It Matters
From David London, Managing Director at The Chertoff Group, writing for Homeland Security Today… On Saturday, May 8, Colonial Pipeline confirmed that its information technology (IT) systems were compromised by a ransomware attack. As a precaution, Colonial temporarily halted operational technology (OT) functions across four of its mainlines that transport gasoline, diesel, and jet fuel, stretching from […]
To Navigate the Dangers of the Web, You Need Critical Thinking – But Also Critical Ignoring
Sam Wineburg, Professor of Education and History at Stanford University, writing for The Conversation… The web is a treacherous place. A website’s author may not be its author. References that confer legitimacy may have little to do with the claims they anchor. Signals of credibility like a dot-org domain can be the artful handiwork of a Washington, […]
Lessons From the Pandemic: Gearing Up for the 2021-22 School Year
By Thom Fladung, Hennes Communications The title says “schools,” but everything below is applicable to all businesses, organizations and professional service firms. Congratulations, School Leaders. You survived 2020-21 – a school year unlike any other, featuring the continuation of a public health pandemic, the most hyper-charged political atmosphere in memory and social justice issues that […]
Lawyers & Outrage Management – Why Do Attorneys Usually Dislike Outrage Management?
Regular readers of this newsletter know that one of our favorite writers and consultants is Dr. Peter M. Sandman. Creator of the “Risk = Hazard + Outrage” formula for risk communication, Peter Sandman is one of the preeminent risk communication speakers and consultants in the United States today, and has also worked extensively in Europe, […]
Misinformation, Disinformation and Hoaxes: What’s the Difference?
From Michael J. O’Brien and Izzat Alsmadi, writing for The Conversation… Sorting through the vast amount of information created and shared online is challenging, even for the experts. Just talking about this ever-shifting landscape is confusing, with terms like “misinformation,” “disinformation” and “hoax” getting mixed up with buzzwords like “fake news.” Misinformation is perhaps the […]
Annual Threat Assessment of the U.S. Intelligence Community – Office of the Director of National Intelligence
Next to Warren Buffett’s annual letter to stockholders, one of the most eagerly anticipated document every year is the Threat Assessment of the U.S. Intelligence Community. From Wikipedia: This report is delivered at a hearing of the US Senate Select Intelligence Committee that has occurred each year since 2006, until 2020. Each hearing includes at least one […]