The Important Roles War Rooms Play Before And During A Business Crisis
By Edward Segal for Forbes – News that England’s National Health Service said that it will establish war rooms to help prepare for and respond to the impact of the coming winter underscores the important role the command centers can play in managing crises. “These centers will be expected to manage demand and capacity across the entire country by […]
Adidas Blew the Kanye Controversy, but Your Brand Can Avoid the Same Mistakes
By Jeff Beer for Fast Company “I can say antisemitic things and Adidas can’t drop me. Now what? Now what?” That was Kanye West on the Drink Champs podcast on October 16 daring Adidas to react to his recent behavior. Ever since West—now known as Ye—signed on with Adidas in 2013, the artist has been the cultural story at […]
Handling Demanding Stakeholders: Create Societal Value
By Seth Arenstein for PRNEWS Give props to Page (Arthur W. Page Society) for its just-released report “Stakeholder Capitalism and ESG: A Guide for Communication Leaders.” It’s transparent. “This is meant to be a study guide, not a white paper,” the 58-page vehicle begins. Just in time for Roe v. Wade and a slew of other socio-political issues […]
BBC Prepares Secret Scripts for Possible Use in Winter Blackouts
By Severin Carrell and Jim Waterson for The Guardian The BBC has prepared secret scripts that could be read on air if energy shortages cause blackouts or the loss of gas supplies this winter. The scripts, seen by the Guardian, set out how the corporation would reassure the public in the event that a “major loss of […]
How to Repair a Broken CEO-Board Chair Relationship
By Mark Athitakis for Associations Now When it comes to the relationship between an association CEO and the board chair, trust is critical. But what do you do when that trust is lacking? Dr. M. Louise Walters, founder and CEO of the consultancy the Leadership Center, recently completed her PhD thesis research on CEO-board chair relations […]
James Corden and the Dangers of Likability
From Jason Zinoman at The New York Times No one knows what an egg yolk omelet is, but we all know that TV hosts should be relatable. Or should they? That didn’t do Ellen DeGeneres any favors. Not since Humpty Dumpty has an egg made such a mess. Last night, one week and countless […]
5 Media Literacy Tips to Avoid Election Misinformation
By Alex Perez and Alex Mahadevan for Poynter Carl Azuz isn’t dead. That’s a fact. Despite some tweets about the beloved former CNN 10 host’s mortal status, Azuz is alive and focused on fighting misinformation ahead of the midterm elections. With the midterm elections looming, Azuz and TikTok influencer Hasley Pitman are kicking off their MediaWise ambassadorships to […]
Surviving a Professional Faux Pas
From the RIPS Law Librarian Blog Years ago, at an on-campus interview, questioning librarians asked me if I realized there was a typo in my resume. Decades before spell check and Grammarly, it was easy and common to see typos of various sorts in all types of documents. My mistake of only one letter created […]
Today’s Lesson for Schools in Crisis: Make Communication Part of the Solution
By Thom Fladung, Hennes Communications So far in 2022, as of the end of September, Hennes Communications had worked with dozens of schools, school districts and other education organizations. Our work involved serious issues and potential controversies including: Sexual misconduct allegations involving teachers Sexual misconduct allegations involving students Tense labor negotiations Superintendents facing no confidence […]
September 11: Escaping the South Tower and a Framework of Surviving an Infrastructure Disaster
Detect, Deny, Deduce, Debate, Decide, Do, Drive, Deliver and Divulge Kevin Laub was in the South Tower of the World Trade Center on 9/11 when the North Tower was struck by the first plane. Despite being told there was nothing to worry about, followed by instructions to stay in-place and the inertia and paralysis of […]