The Tweeting Cow and the “Streisand Effect”
From Matt Cavanaugh at McDonald Hopkins: Earlier this week, Rep. Devin Nunes (R-California) sued Twitter, Liz Mair (a republican strategist), and two obvious parody Twitter accounts: “Devin Nunes’ Mom” and “Devin Nunes’ Cow.” A copy of the complaint is available here. Nunes claims that tweets by Mair and the parody accounts were defamatory and “fighting words” and that Twitter was negligent for […]
Want to Make a Great First Impression? A Princeton Psychologist Says Be Aware of 3 Snap Judgments People Make
We often tell clients that it’s not just what you say, but how you say it. And first impressions do count. Here’s what Scott Mautz, writing for Inc., had to say on the subject. Impressions make quite an impression on us as we’re so eager to manage them. I’ve written about how to overcome a bad […]
Want To Sell the CEO On A Crisis Communications Plan? Sell The Attorney First
Q: How do you convince leadership that creating a crisis communications plan is a good idea? A: We get it. People don’t want to think about their businesses or organizations being thrown into a crisis because there’s been a data breach, or an allegation of sexual harassment, or an inappropriate social media post. And who […]
Lessons From The Boeing Airline Crisis – And From The Crisis Management Industry’s Response
By Thom Fladung/Hennes Communications The crash of Ethiopian Airlines flight 302 and subsequent focus on the Boeing 737Max airliner brought with it the usual analysis and reaction from crisis communications consultants. Some of our crisis communications peers provided insight into how Boeing was dealing with its crisis. And some reaction, unfortunately, we found lacking in […]
A Discussion of What Women Can and Cannot Control About Their Leadership Presence
From Dr. Carol Kinsey Goman: You may have a leadership title, or tremendous leadership potential, but that in itself doesn’t give you leadership presence. These are typical comments I hear when asked to coach an up-and-coming female whose career has stalled: “It isn’t that she couldn’t do the next job. It’s that no one on the […]
You Can’t Spin Your Way Out of Bad Behavior – Boeing & Wells Fargo
By Bruce Hennes, CEO, Hennes Communications On September 11, 2001, the world changed. The terrorist attack on the U.S. altered American politics and propelled us into a foreign war, changing government surveillance, our travel habits and even the architecture of our buildings. On a micro-level, it also changed Hennes Communications. For the previous 12 years, […]
The College Bribery Scandal: Personal Conduct vs. Business Conduct
By Bruce Hennes, CEO, Hennes Communications The recent college bribery scandal is explosive. Hollywood stars, famous sports coaches, parents doing “whatever is necessary” to help their kids, coveted slots going to the wealthiest instead of the most meritorious or deserving, this issue touches a multitude of contemporary issues. One facet of this issue that we […]
Thom Fladung, Managing Partner of Hennes Communications, Talks On-the-Record
Hear Thom Fladung, managing partner of Hennes Communications, talk to the Portage County Safety Council about crisis management here. Hope you agree it’s worth the listen.
When an Alumnus With a Mike Says Something Offensive
Cornell University officials acted instantly when an honoree at an event used a word considered by many to be offensive. Many present were upset but praised the university for not ignoring what happened. The article below, from Inside Higher Ed, details steps taken by the university to address the issue. We believe you’ll also find […]
Why We Should All Avoid the Jussie Smollett-Style Rush To Judgment
From our good friend and colleague, Richard Levick: We still don’t know all the facts surrounding Jussie Smollett – so let’s not rush to condemnation with the same fury his supporters rushed to judgment about his “attackers.” As troubled as he may be, he is entitled to due process. The latest evidence presented by the Chicago police, however, points […]