Tips for Communicating Internally and Externally in a Divided Country
From Nicole Schuman and Seth Arenstein writing for PR News: There’s no question that the country is divided. That was so before the Nov. 2020 elections. Perhaps more so now. Last weekend (Jan. 9-10) pollster Frank Luntz surveyed 800 people who voted for the president in November. His findings illustrate the country’s political divisions. Most, if not […]
Lawyers, Demigods, Outrage Management & Crisis Communications
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
10 Lessons From CEOs on How to Manage Corporate Reputation in a New Era of Activism
By Denise Brien, writing in FastCompany: A changing landscape of social, political, and business dynamics is creating a new set of challenges for CEOs. Corporations and their hard-won reputations now have as much to gain as they have to lose from sudden changes in perception. To gain a deeper understanding of the challenges and opportunities […]
It’s High Season for CLE’s
It’s High Season for Continuing Legal Education Seminars TV News & The Law December 4 – 2 hours of CLE Co-Sponsored by The Cleveland Metropolitan Bar Association, Hennes Communications and the Cleveland Jewish News Moderator: Howard Fencl, Hennes Communications Panelists: Adam Shapiro, former Cleveland TV news anchor, Yahoo Finance; Lynna Lai, reporter & weekend anchor, […]
A Key to Helping Clients Make Better Decisions During Crisis
From Wikipedia: A crisis (from the Greek κρίσις – krisis; plural: “crises”; adjectival form: “critical”) is any event that is going (or is expected) to lead to an unstable and dangerous situation unstable and dangerous situation affecting an individual, group, community, or whole society. Crises are deemed to be negative changes in the security, economic, […]
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
From Kristen Senz, writing for the Harvard Business School: New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the psychology of conversation—are aimed at organizational leaders interested in improving their conversation styles to […]
Dealing With a Crisis
The managing partner of Hennes Communications, Thom Fladung, was recently interviewed on the subject of crisis communications for Ari Lewis and his Mastering the Attention Economy video podcast. Tune-in here for a short, 20-minute master class on crisis management: https://www.youtube.com/watch?v=_7jTEG7cHaE
Mastering the Zoom Apology
By Bruce Hennes & Nora Jacobs, Hennes Communications A CEO, executive director, bar association president or other business executive has to apologize or speak about something very important. The stakes are high – and in this COVID-19 era, the apology is going to have to be done using Zoom or another virtual platform. Under any […]
Are Fans Ready for Some NFL Football?
Nicole Schuman, writing in PR News… Major League Soccer relaunched. Then golf. Major League Baseball. NASCAR. The NBA. The WNBA. The National Hockey League. It’s the National Football League’s time to shine. Excitement for the unique 2020 season began in April, when most people were locked down at home due to the quick spread of […]
Covid in the Classroom? Some Schools Are Keeping It Quiet
From Dan Levin, writing in The New York Times… On the first day of school in Camden County, Ga., local Facebook groups were already buzzing with rumors that a teacher had tested positive for the coronavirus. The next day, a warning went out to school administrators: Keep teachers quiet. “Staff who test positive are not […]