Protecting Value in the Face of Mass Fatality Events
From Oxford Metrica: Extreme events provide an opportunity for investors to review their opinions about a firm and, more pertinently, about its management. Additional corporate information is forthcoming around such events that would not be available in more normal circumstances. This new information is received and digested by markets which form new estimates of future […]
6 Storytelling Lessons from Superheroes
Matt Kirdahy from Water & Wall Group writes: What makes the tales of Superman, Batman, Spider-Man—and now Ant-man—successful is that they incite passion among followers. Their stories transform these followers into loyalists and ambassadors. Too often marketing and communications pros tap the wrong sources of information from our clients to use in connecting with audiences. […]
Thom Fladung, Former Managing Editor of The Plain Dealer, Joins Hennes Communications
NEWSPAPER AND DIGITAL MEDIA VETERAN THOMAS FLADUNG JOINS HENNES COMMUNICATIONS CLEVELAND – Hennes Communications, one of the few firms in the U.S. focused exclusively on crisis management, crisis communications and reputation management, today announced that Thomas Fladung has joined the agency as vice president. Fladung brings more than 33 years of daily newspaper and digital […]
Why First Impressions Stick
By Carol Kinsey Goman, Ph.D, writing for CommPro.biz: Two seconds – thirty seconds, tops – that’s all the time it takes some to assess your confidence, competence, status, likeability, warmth, and trustworthiness. That’s how much time you have to make a first impression. In fact, it’s impossible for us not to make these snap judgments about […]
TLC & the Duggar Family Scandal
[By Howard Fencl, APR] In the ongoing story of the Duggar family sex abuse scandal, the TLC cable television network on Thursday, July 16 announced that “after thoughtful consideration, TLC and the Duggar family have decided to not move forward with 19 Kids and Counting. The show will no longer appear on the air.” The […]
How Jeni’s Ice Cream Faced a Bet-the-Store Crisis
[By Nora Jacobs, APR] When news of the Jeni’s Splendid Ice Cream recall first broke in April, we lauded the company’s communication response . (If you missed that post, you can access it here.) We watched reports of the crisis in the following weeks and could only imagine what was going on within the company […]
Breathing Is the Key to Persuasive Public Speaking
From the Harvard Business Review: Have you ever wondered why two people can say exactly the same thing in a meeting, but only one of them gets credit for it? Many times it’s the way we sound that makes the difference between whether or not we are actually heard. We all know when someone sounds nervous or […]
Brian Williams Goes to MSNBC – Punishment or Opportunity?
For our money, we think Mary Long, writing for Digital Media Ghost, was 100% on-target when she wrote: “NBC could’ve easily fired its anchor, as credibility is inarguably key to the role, and he’s already admitted guilt. The cost to fire him wouldn’t be insignificant, of course, but it would be much less than the […]
The Story Behind Caitlyn Jenner’s Masterful Press Strategy
From Vulture.com: The public transformation of Bruce Jenner to Caitlyn has been, by all accounts, a smashing success. Her cover profile and photo spread in Vanity Fair were greeted with rave reviews. She became a Twitter superstar overnight. Even Jon Stewart was amazed at how well the media covered her debut (well,mostly). The rollout didn’t happen by […]
Man Records Doctors Insulting Him During His Own Colonoscopy; Shock, Anger and Lawsuit Follow.
[By Bruce Hennes] Restaurant workers putting disgusting substances in customer’s food. Politicians seeking and accepting favors. Employees on disability doing yard work. Police officers committing crimes. Every day, a new shocking story on Twitter, another Facebook “caught on tape,” a “you won’t believe what the camera saw” on YouTube. Everyone you know now carries a […]