Hennes Communications Selected by Philadelphia Insurance
We are pleased to announce that Hennes Communications has been selected by Philadelphia Insurance Companies to assist their policy holders facing sudden challenges to their company or organizations’ reputation. We were chosen, in part, because of our deep track record of working closely with legal counsel, balancing best crisis management practices and the need to […]
John Skipper Details His ESPN Exit and a Cocaine Extortion Plot
John Skipper, the former network chief, goes public in an interview with The Hollywood Reporter about the real reason behind his abrupt departure from Disney after 27 years, a confession to Bob Iger and his hope to work in sports media again. As we always tell our clients: Tell the truth, tell it all and […]
Regaining Organizational Trust When Leadership Misbehaves
[By Nora Jacobs, Hennes Communications] It is a sad commentary on our times, but more and more of our work now involves helping clients who are dealing with the aftermath of misbehavior among their leadership ranks. Accusations of sexual misconduct, charges of criminal behavior, questionable ethical behavior and significant violations of organizational policies can all […]
How to Shoot Yourself in the Foot with the Media in One Easy Step
[by Howard Fencl, Hennes Communications] Education Secretary Betsy DeVos stumbles through an interview with 60 Minutes veteran Lesley Stahl, seemingly ignorant to basic facts about U.S. public schools. She blows the perfect opportunity to “up” her embattled reputation with the enormous audience the program always delivers. Later, she issues tweets bemoaning the report saying Stahl […]
United Airlines Kills Puppy & “Assumes Full Responsibility”
[By Bruce Hennes, Hennes Communications] Once again, United Airlines is tone-deaf when it comes to saying it’s sorry. Here’s the story, from the Washington Post: United Airlines said it will “assume full responsibility” for the death of a 10-month-old puppy that appeared to have suffocated after it was placed inside an overhead compartment on a three-hour flight […]
Bot or Not? The Answer Can Help Your Crisis Communications Response – and Protect Your Reputation.
[By Thom Fladung/Hennes Communications] Talk to a bot lately? If you’re on Twitter, chances are decent you have. Bots are automated accounts that have proliferated in social media networks, particularly Twitter and Instagram. They appear to be real people. “They come in all shapes and sizes, and they are borderline perfect,” a story in Forbes […]
Nobody Cares About Your Thoughts and Prayers
[by Howard Fencl, Hennes Communications] Don’t give me your phony grief. Don’t pawn off insincere, off-the-shelf template language just because you feel your organization must say something – anything – after a tragedy. Another school shooting? “Thoughts and prayers.” Environmental catastrophe? “Thoughts and prayers.” Industrial fatality? Well, you get it. And you’ve seen it recited […]
He Predicted The 2016 Fake News Crisis. Now He’s Worried About An Information Apocalypse.
From Buzzfeed: “What happens when anyone can make it appear as if anything has happened, regardless of whether or not it did?” technologist Aviv Ovadya warns. In mid-2016, Aviv Ovadya realized there was something fundamentally wrong with the internet — so wrong that he abandoned his work and sounded an alarm. A few weeks before the 2016 election, […]
Public Speaking Is the #1 Skill That Will Make You Stand Out. Here Are 4 Simple Ways to Master It.
From Kindra Hall, writing for Inc.com: Public speaking can feel overwhelming and maybe even terrifying, especially if you don’t do it often. Whether it is a simple presentation to just a few co-workers or a huge event to a ton of people and your career depends on it, the first instinct is usually panic. However, because […]
What Women Can & Cannot Control About Their Leadership Presence
By Carol Kinsey Goman, Ph.D You may have a leadership title, or tremendous leadership potential, but that in itself doesn’t give you leadership presence. These are typical comments I hear when asked to coach an up-and-coming female whose career has stalled: “It isn’t that she couldn’t do the next job. It’s that no one on the […]