CNN Public Editor: It’s Time to End the Panel Discussion Format

From Ariana Pekary, writing for The Columbia Journalism Review: THIS MONTH WE WITNESSED A VIOLENT RAMPAGE at the US Capitol. In the middle of the insurrection, CNN decided a political panel was the best means of following the unfolding catastrophe. As members of Congress were on lockdown, Anderson Cooper held court with political analysts Rick Santorum, […]

Negative Online Client Reviews: ABA Gives Some Tips for Responding

Preface by Bruce Hennes, Hennes Communications Last week, writing in Law for Lawyers, a publication of the Thompson Hine law firm, our friend Karen Rubin wrote about how attorneys should deal with negative online reviews.  We’ve taken the liberty of adding this preface to her excellent article: When considering a response to a negative lawyer […]

After the Capitol Riot, What Is Your State of Preparedness?

From David Pounder, writing for Homeland Security Today, about the events at the U.S. Capitol on January 6 with lessons learned for business owners and other non-governmental organizations: What happened on Jan. 6 at the U.S. Capitol had a surreal feel to it. While there were a lot of concerns and indicators that a large […]

Will You Require Employees to Get a COVID-19 Vaccine?

Jackie Wiles, writing for Gartner: As your organization considers its vaccination strategy, think carefully about what you plan to communicate to, and ask of, employees. As COVID-19 vaccination distribution begins, organizations everywhere have critical decisions to make about their vaccination policies. A Gartner poll of more than 100 HR leaders shows that most will encourage, […]

Tips for Communicating Internally and Externally in a Divided Country

From Nicole Schuman and Seth Arenstein writing for PR News: There’s no question that the country is divided. That was so before the Nov. 2020 elections. Perhaps more so now. Last weekend (Jan. 9-10) pollster Frank Luntz surveyed 800 people who voted for the president in November. His findings illustrate the country’s political divisions. Most, if not […]

Personal Security Considerations

In recent months, the U.S. has experienced civil unrest across various jurisdictions. Due to continued sociopolitical issues, there remains a potential for further unrest. Domestic terrorists and other violent extremist actors may continue to leverage peaceful protests to attempt to incite hate, destroy critical infrastructure, and inflict bodily harm. Extremist actors have also used rhetoric […]

Building Trust in a Time of Turbulence

Our country is still working to make sense of the events in Washington DC on January 6th and many organizations are wondering how to maintain business-as-usual in a world already buffeted by almost a year of Covid-related disruption and tragedy.  This piece by Weber Shandwick, a global communications firm we know and respect, not only […]

National Law Review “Go To Thought Leader” Award Honoring Excellence in Legal Thought Leadership Goes to Hennes

Bruce Hennes Receives National Law Review Award Bruce Hennes, chief executive officer of Hennes Communications and a nationally known expert in crisis communications, reputation management and media engagement in crisis situations, has been named by the National Law Review as one of 2020’s “Go-To Thought Leaders” for columns he has contributed to the publication’s website, […]