New York Gov. Cuomo is the Textbook Example of How Not to Apologize
From Lisa Leopold, writing for The Conversation… New York Gov. Andrew Cuomo’s two apologies for alleged sexual misconduct are straight out of a master class in how not to say you’re sorry. The governor, who had become something of a celebrity during his nationally broadcast press conferences early in the coronavirus pandemic, is now embroiled in a sexual […]
Why Oprah’s Interview with Harry and Meghan Matters
From Tom Jones, writing for Poynter… Why should we care? What’s the big deal? Don’t we have more important things to worry about than some soap opera half a world away? That was the general feeling among many following Sunday night’s Oprah Winfrey interview with Prince Harry and Meghan, the Duchess of Sussex. Millions of […]
Inside the PGA Tour’s Shutdown at the 2020 Players Championship
From Ryan Lavner, writing for the Golf Channel… What they recall now, a year later, is the dizzying speed. How the novel coronavirus mushroomed from an international issue into a global pandemic. How in the span of a day, they retreated from 40,000 maskless fans to no spectators to zero tournaments – period – for […]
THE LAST SHOW – 27 Entertainers on the Disbelief and Despair that Took Over When Covid-19 Shut Down Their World.
Introduction by Bruce Hennes, Hennes Communications On February 12, 2020, we posted an article, Law Firms and Bar Associations Must Plan Now for Coronavirus Outbreak, in the National Law Review. We wrote a similar article that same week, aimed at a general business audience, for Crain’s Cleveland Business. Friends, colleagues and clients thought we were […]
Beware Humor on Social Media – the Joke May Be on You and Your Reputation
By Thom Fladung, Hennes Communications The funny thing about trying to be humorous on social media is that it’s too often not funny – and can be quite damaging. Exhibit 1: On March 8, Burger King United Kingdom posted this to Twitter: “Women belong in the kitchen.” On International Women’s Day. The motivation actually was […]
Is Fighting Fake Videos Mission Impossible? No, But Tom Cruise Fakes Show Online Threats Rising
By Thom Fladung, Hennes Communications Deepfake videos have been making news and shaking up people who worry about truth and fact for several years now. The recent release of Tom Cruise deepfakes on Tik Tok shows the technology has reached a new, disquieting level of realism. Chris Ume, the visual effects artist behind the Cruise […]
Slow Down and Write Better Emails
By Erica Dahawan, writing for the Harvard Business Review… Misunderstandings are rampant in today’s workplaces. While poor communication habits may feel inevitable with colleagues, we should always strive to engage with clarity and empathy, especially as we come to rely more on remote work and digital communication. What is a good first step to improving […]
A Peek Inside a Crisis War Room From Chicago Navy Pier’s Top Communicator
By Sophie Maerowitz, writing for PRNews… In this installment, we hear from Payal Patel, communications director at Chicago Navy Pier, who shares her approach to a crisis war room, as well as her take on PR’s role in the tourism industry’s recovery. PRN: What is your role at Navy Pier in Chicago? What are some […]
Why You Cannot Fake Your Feelings
By Carol Kinsey Goman, writing for CommPro… I was once asked by the Senior Vice President of Human Resources to work with a leader whose micro-management was limiting her team’s effectiveness. When I met with the client, (let’s call her Judith), she was effusive with her praise – going on and on about how much she […]
Stanford Researchers Identify Four Causes for ‘Zoom Fatigue’ and Their Simple Fixes
By Vignesh Ramachandran… Even as more people are logging onto popular video chat platforms to connect with colleagues, family and friends during the COVID-19 pandemic, Stanford researchers have a warning for you: Those video calls are likely tiring you out. Prompted by the recent boom in videoconferencing, communication Professor Jeremy Bailenson, founding director of the […]