Lawyers & Outrage Management – Why Do Attorneys Usually Dislike Outrage Management? 

Regular readers of this newsletter know that one of our favorite writers and consultants is Dr. Peter M. Sandman. Creator of the “Risk = Hazard + Outrage” formula for risk communication, Peter Sandman is one of the preeminent risk communication speakers and consultants in the United States today, and has also worked extensively in Europe, […]

Misinformation, Disinformation and Hoaxes: What’s the Difference?

From Michael J. O’Brien and Izzat Alsmadi, writing for The Conversation… Sorting through the vast amount of information created and shared online is challenging, even for the experts. Just talking about this ever-shifting landscape is confusing, with terms like “misinformation,” “disinformation” and “hoax” getting mixed up with buzzwords like “fake news.” Misinformation is perhaps the […]

As Disney is Criticized for ‘Wokeness,’ Some PR Pros Like New Direction

From Sophie Maerowitz, writing for PR News… A Las Vegas man has gone viral for criticizing Disney World’s socially conscious updates to employee guidelines and its signature theme rides. In an opinion column for the Orlando Sentinel titled “I love Disney World, but wokeness is ruining the experience,” Jonathan VanBoskerck expresses his frustration with the theme park. […]

The Slander Industry

From Aaron Krolik and Kashmir Hill writing for The New York Times… At first glance, the websites appear amateurish. They have names like BadGirlReports.date, BustedCheaters.com and WorstHomeWrecker.com. Photos are badly cropped. Grammar and spelling are afterthoughts. They are clunky and text-heavy, as if they’re intended to be read by machines, not humans. But do not […]

It’s War: The New Dilemma For Corporations And Social Issues

After you read the article by Richard Levick below, we hope you’ll also read two articles we wrote for the National Law Review on a companion subject: Political Action Committee & Personal Political Contributions Become the Next Reputational Challenge for Law Firms & Their Clients Political Action Committee & Personal Political Contributions Revisited – Only […]

Few Facts, Millions Of Clicks: Fearmongering Vaccine Stories Go Viral Online

From Miles Parks at National Public Radio… The odds of dying after getting a COVID-19 vaccine are virtually nonexistent. According to recent data from the Centers For Disease Control and Prevention, you’re three times more likely to get struck by lightning. But you might not know that from looking at your social media feed. A new NPR analysis finds […]

Ten Things You Need to Know As a Woman In-House Lawyer

For our attorney friends who serve as in-house legal counsel, one of our favorite writers on that particular niche of the legal community is Sterling Miller, who regularly writes his “Ten Things You Need to Know…about a variety of topics. He turned his latest column over to a friend who writes about the “Ten Things […]

Reflections on My Days Working With the ‘Founding Mothers’ of NPR

From Richard Harris, writing for Next Avenue… With National Public Radio (NPR) approaching its 50th anniversary and the release of the book “susan, linda, nina & cokie” about NPR broadcasters Susan Stamberg, Linda Wertheimer, Nina Totenberg and Cokie Roberts, Next Avenue has published an article by Richard Harris, “The Founding Mothers of NPR.” Harris worked […]