Language: The Importance of Precision & Avoidance of Traps
Precision can be described as the quality, condition or fact of being exact and accurate. Precision is essential, precision is intricate, and precision is beautiful; more than anything else, precision is necessary. […]
Lawyers, Demigods, Outrage Management & Crisis Communications
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
The Evolution of Crisis Communications in Banking
By Kamyar Naficy, Founder and Principal, KNECTCOMMS, for International Banker Banks are more vulnerable than ever to a wide range of potential crises. These crises are often exacerbated by 24/7 news cycles, volatile social media and unprecedented social, economic and geopolitical disruption. Against this backdrop, banks must shore up their crisis communications efforts if […]