Why Empathy is Critical When Disaster Strikes
By Tony Jaques, for Managing Outcomes – When a boatload of tourists was involved in an incident in remote northwest Australia, and more than a dozen were taken to hospital – some with serious injuries – you might expect the company to express shock and sympathy. But apparently not. According to media reports, the only statement […]
Surviving Social Media
By Thomas Fladung, Hennes Communications The public school policy manual included this under the “Social Media Use” heading: “An employee’s personal or private use of social media may have unintended consequences.” You think? Consider a few “unintended consequences” of recent vintage involving public school representatives. A Texas high school English teacher was fired in 2019 […]