You’re On Mute – How the Shift from In-person to Virtual Board Meetings Impacts Board Governance and Communication in Nonprofit Associations

From Theresa Hurley at the University of San Francisco… Because of the Covid19 pandemic meeting restrictions that started in March 2020, almost all nonprofit boards had to move to virtual board meetings. Through a literature review, expert interviews and a survey of nonprofit association Executive Directors, Chief Executive Officers and board members, this capstone explores […]

Psaki Statement Offers a COVID Disclosure Guide for PR Pros

From Sophie Maerowitz, writing for PR News… Yesterday (Oct. 31), White House Press Secretary Jen Psaki disclosed that she contracted COVID-19. In a statement posted to Twitter and published by the Associated Press, Psaki shared the circumstances of her positive COVID test result, as well as the actions she has taken since. The timing and content of Psaki’s […]

How Obituaries Got a Jolt of New Life in the Internet Era

From Paul Farhi, writing in the Washington Post… When Rush Limbaugh died this year, the mainstream media he had so long railed against gave him the kind of immaculately choreographed send-off that was once reserved for popes and presidents. Within minutes of his widow announcing his death, major news organizations hit the “publish” button on […]

How to Combat the Legal Response Syndrome

From our colleague in Australia, Tony Jaques, director of Issue Outcomes Pty Ltd… There’s a good reason why legal advice is important in crisis management. Because just about every crisis or potential crisis has a legal component. But at the same time just about no crisis or potential crisis is ever solely about legal matters. Failure to recognise that leads to […]

Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]