Negative Online Client Reviews: ABA Gives Some Tips for Responding
Preface by Bruce Hennes, Hennes Communications Last week, writing in Law for Lawyers, a publication of the Thompson Hine law firm, our friend Karen Rubin wrote about how attorneys should deal with negative online reviews. We’ve taken the liberty of adding this preface to her excellent article: When considering a response to a negative lawyer […]
One-Dose Two-Dose Vaccine Risk Communication: Another Impossible Thing to Believe Before Breakfast
From our esteemed colleague, Dr. Peter Sandman, one of the country’s foremost experts in the field of risk communications, comes this clear-eyed assessment of the way government officials are talking about the COVID-19 vaccine, not with clarity but with a multitude of confusing messages. If you agree with Dr. Sandman’s observations, we hope you’ll consider […]
After the Capitol Riot, What Is Your State of Preparedness?
From David Pounder, writing for Homeland Security Today, about the events at the U.S. Capitol on January 6 with lessons learned for business owners and other non-governmental organizations: What happened on Jan. 6 at the U.S. Capitol had a surreal feel to it. While there were a lot of concerns and indicators that a large […]