Looking Back on COVID-19

Wherever you turn, commercial messages about COVID-19 are everywhere.  Car companies, electric and gas utilities, computer manufacturers, beer companies, banks, grocery stores…every one of them reminding us that we live in uncertain times…and that we’re here for you. Yes you are.  You all are.  And we thank you for it. In our last newsletter, we […]

Crisis Prep 101 for Attorneys

From Sterling Miller: As in-house counsel, you can sum up your priorities in two categories: “Maximize Value Creation” (e.g., M&A) and “Minimize Value Destruction” (e.g., defending “bet the company” litigation). Pretty much all legal work you or the department do will fall under the above. A “crisis” situation falls under potential value destruction and can […]

The National Security Agency’s Recommendations for Selecting and Safely Using Collaboration Services for Telework

For many, the NSA stands for No Such Agency. Actually, it refers to the National Security Agency, a national-level intelligence agency of the United States Department of Defense, under the authority of the Director of National Intelligence. The NSA is responsible for global monitoring, collection, and processing of information and data for foreign and domestic intelligence and counterintelligence purposes, specializing […]

Leading in a Crisis: How to Successfully Communicate

From Government Technology: The current pandemic has provided many examples of effective and not-so-effective communications strategies. Here are four pitfalls to avoid, and five proven strategies to keep the public informed and engaged. WHY ‘MEANING-MAKING’ MATTERS In every crisis, it is essential that government and public-sector leaders provide a compelling story. A good crisis narrative […]

Risk Management Experts Discuss the COVID-19 Pandemic and its Impacts on Risk Management, Resilience and Business Continuity

From ContinuityCentral.com: In an interview-style article, experts from the Institute of Operational Risk and Institute of Risk Management discuss COVID-19 and how the risk management profession is reacting. Participants: Carolyn Williams, CMIRM, Director of Corporate Relations, Institute of Risk Management and Dr Jimi Hinchliffe, SIRM, Chairman, England and Wales Chapter Institute of Operational Risk. Question: Is the coronavirus likely […]

Living and Working During This Pandemic. Finally, the Rules are Explained.

First, you must not leave the house for any reason, unless you have a reason and then you may leave the house.  All stores are closed, except for those that are open.  We should stay locked down until the virus stops infecting people.  It will only stop infecting people if enough of us get infected […]

Leadership in Times of Crisis

From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery.  Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing […]