Fake News, the 2016 Election, and How to Deal with Bots in a Crisis
[by Howard Fencl, Hennes Communications] The 2016 election was inextricably entwined in social media “bot” controversy that may challenge you today in a crisis at your organization. Bots are automated accounts that can be unleashed to spread information – or disinformation – in the blink of an eye across the web using Twitter and other […]