Equifax Apologizes
We have never read such a complete and abject apology by a corporation. Not only does the interim CEO of Equifax apologize profusely, he clearly states what they have done and will do to address the problem, and he sets clear deadlines. It’s textbook crisis management. He also announces new products that may put the […]
Corporate Attorneys & The Court of Public Opinion
[By Thom Fladung, Hennes Communications] “The house could be burned down before you even smell smoke.” In 2009, The Georgetown Journal of Legal Ethics set out to study how the court of public opinion can shape legal controversies. The sources were the people on the front lines – responses gathered from a questionnaire sent […]