Why Buying Forgiveness Doesn’t Work
From Adele Cehrs, writing in Ragan’s PRDaily: Several large companies have taken out expensive ads apologizing for bad behavior. Over the last year, Samsung, Under Armour and Deutsche Bank have all issued full-page mea culpas in prestigious publications. Reasons include missteps by a spokesperson, an attempt to control the narrative and choosing to avoid a […]
I Studied How Journalists Used Twitter for Two Years. Here’s What I Learned
From Alecia Swasy, writing for Poynter: Twitter reflects the good, the bad and just plain ugly reality of social media these days. For academics, journalists and voters, there’s never been a more crucial time to talk about the impact these social media platforms have on factual journalism and being watchdogs of the powerful. It’s in […]