The Oscars – When a Good-Looking Tuxedo Isn’t Enough to Save Your Reputation

[By Nora Jacobs, Hennes Communications] Wow.  One minute, you’re a global company with a brand so esteemed it almost glows.  The next, you’re the centerpiece of a social-media pile-on, raked over the coals by wits and late-night TV wannabes.  All because a partner with 20 years of service takes his eye off the ball and […]

Trump and Twitter and Trepidation – Oh My: Some Calming Crisis Management Advice

[By Thom Fladung, Hennes Communications] Stop me if you’ve heard this one: Your reputation is at risk on Twitter and the risk may be triggered by the President of the United States of America. Of course you’ve heard that one. You’ve probably seen the tweets and the stories that followed about New Balance  and Nordstrom and Toyota […]