3 Social Media Lessons from the Cleveland Police
Throughout the 2016 Republican National Convention, the Cleveland Division of Police did a stellar job managing the crowds and conflict—all while reinforcing its actions and reassuring citizens on social media. Tensions ran high among both residents and convention attendees, but in addition to separating and protecting protestors, police also kept people informed online. Dispelling rumors […]
More About How Cleveland Handled a Major National Convention
[By Bruce Hennes, Hennes Communications] Cleveland was certainly in the national spotlight last week when the Republican National Convention was held on the shore of Lake Erie. Tensions were high when the convention commenced on Monday, July 18, especially because of the shootings of the police officers in Baton Rouge, Louisiana just a few days […]
Cleveland, Its Police and the Republican National Convention: How Crisis Management Prevented a Crisis
By Thom Fladung Hennes Communications The 2016 Republican National Convention hadn’t yet ended in Cleveland when the questions started from old friends in St. Paul, Minnesota. The first I noticed was a tweet from Rachel Stassen-Berger, the St. Paul Pioneer Press Capitol bureau chief, on the morning of July 21, the RNC’s final day: “Has […]