Got Writer’s Block? 14 Writers Share How They Fight the Blank Screen
From Poynter: A few weeks ago I wrote about my bout with writer’s block, and how I needed a good “slap” to get over it. That got me thinking: how do other writers get over those moments (or hours) when the blank screen is so imposing? So I asked for advice from some very good […]
A Bad Review Is Forever: How to Counter Online Complaints
From the New York Times: For the California restaurateur Andrew Gruel, poor online reviews demand rapid responses. One of his new Slapfish restaurants, serving sustainable seafood, was hit this year with dozens of bad reviews that complained about its prices (too high) and portions (too small). So Mr. Gruel pulled out all the stops. He […]
Florida Bar Laughs Off Nonsensical ‘Bar Complaint’
From TechDirt.com: Remember Patrick Zarrelli? Of course you do. He’s the dude bro, who claimed to run a “reputation management” service, who was hired by an attorney named Gary Ostrow to “clean up” his Google mentions. At issue were a bunch of blog posts from blogging lawyers mocking Ostrow’s ridiculous press release. Zarrelli seemed to […]
3 Ghosts of Crises Past — and Lessons Left Behind
[By Thom Fladung, Hennes Communications] Communications crises don’t take a holiday. We can’t predict what crises will break in the short time left in 2015, but is anyone willing to bet that there won’t be at least a few? And someone’s crisis probably will arrive at a profoundly inopportune time – say, the night of […]