Confessions of a TV News Executive

[by Howard Fencl, APR] I’m going to let you in on a little secret. I earned my stripes in TV producing newscasts and managing newsrooms for the better part of twenty years, and I can now freely admit the following: I loved reporters who came trotting breathlessly back into the newsroom with video of anyone who got belligerent and […]
Volkswagen – Half-Hearted Apologies for Intentional Misbehavior

A standing joke we have with our doctor is to ask him who his doctor is. The assumption, of course, is that our doctor’s doctor just might be a wee bit smarter than our doctor. If you want to know who our doctor is, his name is Peter Sandman. Perhaps the most astute and thoughtful risk communications consultant in the […]
5 Crisis Management Tips for Your Brand

Creating a brand used to take years. Companies often started locally or regionally, developed loyal customers and built a market identity — supplemented by print or electronic advertising as brands grew. In addition to taking a long time, brand-building also took a great deal of money. Flash-forward to today: While it’s still possible to build a […]
Tips & Techniques to Help Anyone Become a Better Speaker

From our good friend – and a terrific writer – Marilyn Cavicchia at the American Bar Association: If you’ve ever heard Tim Eigo speak at Annual or Midyear meetings or at the ABA Bar Leadership Institute, you know that this is a guy who loves to present. While it is true that Eigo, editor of the […]