BP, Enron – and Now Volkswagen

From our colleagues at CyberAlert: Should VW follow the standard PR/Legal Crisis Management Playbook? Wouldn’t you like to be a fly on the wall listening to discussions in the Volkswagen corporate headquarters about how to contain the fallout from the emissions testing scandal? You might imagine that VW executives are trying to develop strategies and […]
Social Media in a Crisis

We’re living in an age when an organization’s reputation can be made or broken very quickly online – even more so during a crisis. So it’s imperative that social media becomes a central focus for your communications team during such an event. Here are 10 tips to make sure social media works for, rather than against […]