10 Powerful and Simple Body Language Tips for 2015
Whenever Hennes Communications trains clients for public speaking – either to the media or other audiences – we always teach that it’s not just the words you use, it’s the way you deliver them. Over the decades, we’ve seen hundreds of examples of good and bad delivery. What they have in common is the effective, or […]
Is Labor Unrest a Communications Problem?
Frequently, Hennes Communications is engaged by an organization to help explain policies, procedures and situations put in place to address past miscommunications, disputes or illegal activities. One example: a manager found manufacturing bombs in his office (as you might imagine, this was definitely contrary to corporate policy). If humans do it, we’ve probably seen it. Almost […]
Seven Phrases You Should Never Say on Television
In the most general terms, “risk communications” takes place before something actually happens. According to emergency management expert Dr. Jeff Rubin, “In the preparedness business, engaging the public is a necessity and a challenge. Effective risk communication includes identifying audiences and understanding how they perceive the messages we broadcast. With that in mind, with tongue […]
Who Are Your Stakeholders?
[By Nora Jacobs] Short of prison time or financial ruin, businesses and other organizations probably fear media coverage of their problems more than any other threat confronting them. Media, of course, love to leap on stories laden with conflict, guilt and incompetence, so it’s a justified fear. Good crisis communication response strategies make sure clients […]